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Frequently Asked Questions

How much will Call Albany charge me to clean my home?

At Call Albany, we do not have one set cost for cleaning up a customer's home. Instead, we come to your house for a complimentary estimate and base our rates on a number of elements, consisting of the variety of kids and animals you have, the size of the house and other things that could impact the time it requires to make your house pristine. We then customize the cost based on your individual requirements. Given that the price quote is complimentary, you have nothing to lose by making the call and setting up a visit so we can reach a cost.

Do I need to offer any cleaning supplies?

No. The teams at Call Albany bring their own materials and cleaning products so we don't have to utilize any of yours. The very best part is that it's all included in our low price so you don't have to stress over the amount of products that we use.

I have allergies. Are your cleaning products hypoallergenic?

Yes. We use non-toxic and hypoallergenic cleaning materials whenever possible. If you have allergies, let us know when we come out to provide you a quote so we can be sure to make a note that just hypoallergenic products need to be utilized when cleaning your home.

How frequently will you clean my home?

When you call Call Albany, you can set up a schedule with our workplace personnel that fulfills your needs. Whether you want us to clean it a couple times a week or just as soon as a month, we can do that for you. We can likewise clean your home just when you call us if that works for you, too.

Do I have to be home for you to come and clean up?

No. Much of our clients have plans with us so we can enter their house while they are at work, on vacation or just out for the day. We can set up a time to come out when you are not home so your house will be tidy when you stroll in the front door. However if you are more comfortable being there when we clean your house, we can schedule that too. Simply let us know a window of time and we will do our finest to be there during that time.

How many team members will be cleaning my home?

The majority of the time, Call Albany sends out 2 crew members to each job. In some situations, we may even send out three people if it is an especially big job. Whenever possible, we likewise attempt to send the very same crew to your home each time because they will recognize with what needs to be done and they can be more effective that way.

Why should I hire Call Albany instead of a personal housemaid?

When you work with Call Albany, we take care of whatever for you. Instead of you having to stress over tax return, finding credible people and so forth, Call Albany does it all for you to make the procedure stress-free. If you ever have an issue with among our crew members, simply call us and we can take care of that so you can avoid the uncomfortable confrontation yourself. We make it simple and budget-friendly to keep your house clean whereas working with a private housekeeper leaves you open for more headaches than essential.

I have pets. Will you still clean my house?

Certainly. Our crew members have experience cleaning homes that have one pet and even a number of family pets. Due to all the pet hair and extra cleaning required, our prices might be a bit higher. But they are still competitive with other Albany house cleaning companies and they are really inexpensive.

Do you have insurance coverage?

Yes. All of the teams we send to clean homes are completely accredited, guaranteed and bonded. They go through a screening procedure prior to they are hired and if they do not pass sufficiently, they are not part of our house cleaning crews. This indicates you have nothing to worry about when you call Call Albany for all of your Albany home cleaning requirements.

Are there things that you won't clean up?

Yes. For sanitary and health factors, we will not ask our cleaning crews to tidy up any family pet or bodily fluids or excrement. This means we do not clean urine, feces, vomit or blood.